Murrelektronik

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Account Representative

Are you looking for a company that is:

• Global
• Fast Growing
• Diverse
• Offers Competitive Benefits

Corporate Overview:
Our success has been based on innovative products, a highly developed market plan, a strong slant towards customer orientation, unparalleled teamwork and recruiting smart/driven people. After starting local production in 2015, our growth in the US has accelerated tremendously.

Our company, established in Oppenweiler, Germany, in 1975, now occupies a leading position in both national and international markets. With more than 2,500 employees and 30 global sales offices, Murrelektronik US is growing and has invested in US production. For more information about our company or products please visit www.murrinc.com

Murrelektronik, Inc. is looking for an Account Representative that can support our growing manufacturing facility in Suwanee, Ga.

Summary:
This position is primarily responsible for providing effective customer service for all internal and external customers by utilizing excellent, in-depth knowledge of company products and programs.

Essential Duties and Responsibilities:
• Partner with outside sales representative to meet and exceed customer’s service expectations.
• Support outside sales network: gather and share information concerning general customer and/or order information, quotes, and general administration assistance.
• Process customer order/changes according to established department policies and procedures.
• Work closely with the Accounting Department to resolve disputed credit/debit items.
• Understand and successfully navigate through special pricing procedures and documentation on an individual customer basis while ensuring that all new and existing quote requests are processed in a timely manner.
• Create and modify quotes in SAP and maintain necessary files for all quotes that are processed.
• Answer Murrelektronik phone lines.
• Maintain filing system for all processed orders.
• Follow up on orders to ensure delivery by specified dates and request production expedites when needed.
• Performs other related duties as needed.

Required Skills:
• Strong customer orientation
• Commitment to company values
• Computer proficiency

Beneficial Skills and Experience:
• 5 years of customer service experience
• Microsoft Word & Excel
• SAP and Zoho knowledge preferred

Education:
Minimum Associates degree and/or equivalent experience preferred.

Job Type:
Full-time

For more Information

Contact us

To get more information send a mail to 2humanresources@murrinc.com

Phone: 770-497-9292

Resume Fax: 678-527-0973